FAQs
Have a question about Shipping or Returns? Check out our frequently asked questions and see if we have the answer for you.
What is your return policy?
We do not accept returns or exchanges. However, if an item arrives damaged, please send an email to lynn@wholeheartedquiettime.com so we can help resolve the issue.
When will I receive my order?
All orders are processed the following business day, and depending on your shipping rate, will arrive within a week of placement. If your package has gotten lost in the mail, please email lynn@wholeheartedquiettime.com to discuss a replacement.
What if I put in the wrong shipping address?
All order details are final once submitted and we are unable to make any changes to the information given. Please be sure to double and triple check all of the information before submitting your order.
Do you ship internationally?
Yes, we do have international shipping available. However, the price is more expensive than domestic shipping due to import taxes, custom duties, and/or fees imposed by the destination country. Shipping times are also not guaranteed by the USPS, and can take up to 6-8 weeks to be delivered.
Do you offer bulk discounts?
Yes, we offer bulk discounts for orders of ten Quiet Time Companions or more. For exact rates, please email naomi@wholeheartedquiettime.com
Do you offer wholesale accounts?
Yes, please contact naomi@wholeheartedquiettime.com if you are interested in partnering with us as a retailer